Birch Digital is a trading name for a sole trader (ICO registration No ZA844854). This privacy policy will explain how Birch Digital uses the personal data collected from you and from other sources on public domain.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact Birch Digital
- How to contact the appropriate authorities
What data do we collect?
Birch Digital collects the following data:
- Personal identification information, including name, work email address, work phone number, etc.
- Information about the company you work for, such as company name, address and website. Information about the company alone will not be enough to identify you as an individual.
How do we collect your data?
Birch Digital collects data directly from you and from the public domain.
We collect data and process data when you:
- Ask us about our services or place an order for any of our services.
- Use or view our website (via your browser’s cookies).
We may also collect data from the public domain through either your own website or publicly available business directories.
How will we use your data?
Birch Digital collects your data so that we can:
- Process your order and provide the services you purchased.
- Email you with special offers on other products and services we think you might like.
Birch Digital may also share your data with our contractors to ensure we deliver the services you purchased.
Birch Digital will not share your information to third party advertising firms.
When Birch Digital processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Birch Digital securely stores your data in the UK. The data is encrypted and password protected for security reasons.
Data collected directly from the website (such as cookie information, data entered in the contact form and browsing behaviour) will be processed by our hosting provider Bluehost and, therefore, will pass through Bluehost’s servers in the USA before being stored in the UK by the Birch Digital.
Google Analytics data and security screening and monitoring data may be stored and processed outside the UK.
Birch Digital will keep personal data for up to 2 years since the last time we contacted you. If we contact you again or respond to a query from you within the 2-year term, the timer will reset and we will keep your data for up to 2 more years. The 2-year term is subject to an exclusion below. Once this time period has expired, we will delete your data during the next data cleaning cycle.
We may hold personal data for more than two years if you purchased any services from Birch Digital. In this case, the data may be used for business growth statistics, geographical sales statistics, price reviews and feedback.
Data we hold about your business may be held indefinitely and re-used as appropriate. This type of data will be completely anonymous and it will not include any personal information.
Birch Digital may also collect statistics about user behaviour on birchdigital.co.uk website to ensure website’s security and continued improvements. We may collect this information through Google Analytics data, Sucuri security and monitoring services and Akismet spam screening services.
Marketing
Birch Digital would like to send you information about products and services that we think you might like. We will not share your details to aid third party advertising.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Birch Digital from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
Birch Digital would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request Birch Digital for copies of your personal data.
- The right to rectification – You have the right to request that Birch Digital correct any information you believe is inaccurate. You also have the right to request Birch Digital to complete the information you believe is incomplete.
- The right to erasure – You have the right to request that Birch Digital erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that Birch Digital restricts the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to Birch Digital’s processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that Birch Digital transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected].
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Birch Digital uses cookies in a range of ways to improve your experience on our website, including:
- Understanding how you use our website.
- Analysing and gathering statistics on website visitors.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Birch Digital uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in as well as whether you are a first-time visitor or a returning visitor. A mix of first-party and third-party cookies are used.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Alternatively, please follow the steps for your browser below to delete cookies:
- Chrome:
- On your computer, open Chrome.
- At the top right, click More .
- Click More tools Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
- Click Clear data.
- Firefox:
- Click the menu button and select Options.
- Select the Privacy & Security panel and go to the Cookies and Site Data section.
- Click the Manage Data… button. The Manage Cookies and Site Data dialog will appear.
- In the Search websites field, type the name of the site whose cookies you want to remove. Items that match your search will be displayed.
- To remove all cookies and storage data for the website, click Remove All Shown.
- To remove selected items, select an entry and click Remove Selected.
- Click Save Changes.
- In the Removing Cookies and Site Data confirmation dialog that opens, click OK.
- Close the about:preferences page.
- Microsoft Edge:
- Open the new Microsoft Edge and then select Settings and more > Settings > Privacy and services.
- Under Clear browsing data, select Choose what to clear.
- Under Time range, choose a time range.
- Select Cookies and other site data, and then select Clear now.
- Internet Explorer:
- In Internet Explorer, select the Tools button, point to Safety, and then select Delete browsing history.
- Select the Cookies and website data check box, and then select Delete.
- Safari:
- In the Safari app on your Mac, choose Safari > Preferences, click Privacy, then do any of the following:
- Prevent trackers from using cookies and website data to track you: Select “Prevent cross-site tracking”.
- Cookies and website data are deleted unless you visit and interact with the trackers’ websites.
- Always block cookies: Select “Block all cookies”.
- Websites, third parties and advertisers can’t store cookies and other data on your Mac. This may prevent some websites from working properly.
- Always allow cookies: Deselect “Block all cookies”.
- Websites, third parties and advertisers can store cookies and other data on your Mac.
- Remove stored cookies and data: Click Manage Website Data, select one or more websites, then click Remove or Remove All.
- Removing the data may reduce tracking, but may also log you out of websites or change website behaviour.
- See which websites store cookies or data: Click Manage Website Data.
Privacy policies of other websites
The Birch Digital website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Birch Digital keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 14 June 2020.
How to contact us
If you have any questions about Birch Digital’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us either through the contact form on the ‘Contact’ page or at [email protected].
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Birch Digital has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Email: [email protected]
Telephone: 0303 123 1113
Textphone: 01625 545860
Monday to Friday, 9am to 4:30pm
Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF